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The OCWTP's Coaching Program

The OCWTP has prepared a cadre of coaches to work in the field with PCSA
directors, staff, and caregivers to help develop priority skills identified during state,
county, and individual needs assessments. 


Why Coaching?

Because Coaching Makes a Difference

Implementation research indicates that coaching is a worthwhile investment for
PCSAs wanting to ensure that staff use the skills learned in training when they
return to the field. A  95% gain is found in skill use on the job when learners
are coached after training, compared to only a 5% gain without coaching
(Joyce and Showers, 2002.*)

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Because Coaching Has Been Requested

The OCWTP recently completed a targeted training needs data collection across the state. The focus groups consistently voiced interest in, and a need for coaching. The OCWTP has already completed over 600 hours of coaching with executive directors, supervisors, and caseworkers, both individually and in small groups or agency units. Coaching for foster parents is being developed.

OCWTP’s Coaching Request Form

Who Are OCWTP's Coaches?

OCWTP has recruited its coaches from current and recently retired child welfare practitioners and directors. We have selected them because their specialty skills and experience match specific coaching needs identified by a PCSA. OCWTP has developed a six-hour Training for Coaches course, which teaches coaching skills and strategies that help learners improve their practice skills. Coaches do not counsel, serve as supervisors, or function as caseworkers.

How Is Coaching Implemented?

The Regional Training Centers (RTCs) coordinate all requests for coaching services. We select coaches to work with staff depending on the skills that need further development. OCWTP develops a coaching plan with the learner and his or her immediate supervisor. For executive director coaching, the plan is developed with the executive.  Coaches maintain documentation, provide a summary of the coaching experience, and create a developmental plan for the learner at the final session.

What Type of Coaching Is Provided?

OCWTP has developed coaching interventions in several particular competency areas. They include Core-level skills, such as engaging families; visitation; working with relatives and extended families; family assessment, including the use of CAPMIS; case planning; and case documentation.

Coaching for executives can include a wide variety of topic areas, including general agency management, budgeting and fiscal issues, levy development, and child welfare best practice.

OCWTP can also provide coaching in other skills identified by staff, caregivers, or supervisors.

How Do I Get More Information?

For additional information on OCWTP’s Coaching Program, contact your Regional Training Center.


*Joyce, B., & Showers, B. (2002). Student Achievement Through Staff Development (3rd ed.). Alexandria, VA: Association for Supervision and Curriculum Development.



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